Field Audit and Inspection Application
There are many situations where head-office staff need to carry out
on-site field audits. In such a scenario, a field auditor can carry a notebook connected
to a client-information database. The following examples illustrate this type of
- IRS and tax audits by federal or state agencies (up to 8000 agents in
the USA alone are equipped with notebooks connected to IBM mainframes);
- Financial audits in the field by accounting firms such as KPMG,
Deloitte & Touche and Ernst & Young.
- Site inspections by building permit inspectors;
- Environmental control inspections;
- Automobile insurance adjusters.
Significant Customer Application Profiles/Case
IRS (Internal Revenue Service) of U.S. initiated a pilot in early 2001
to equip 150 agents to use notebook PCs to perform audits of diesel truck
drivers who are truly mobile. It makes sense to catch them on the
road, so to speak. These notebooks are connected through a wireless network
connection to a wireless VPN (SafeNet VPN equipment employed by by Secure
Dial-in - a government VPN). Modems and dial-in software were provided by
Sierra Wireless Inc. The government intends to expand this to more
agents in future.
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