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Case Studies

Property & Casualty Insurance Industry

General Insurance - Reporting From the Scene of Accident
Several public safety agencies have started on-site accident reports. Now property insurance industry is collecting information in the form of a picture of the vehicle and scene of accident.  This information is sent to the claims processing center for faster turnaround. Kemper Insurance Company of Jacksonville, Kentucky in USA has started piloting such an application in 2000. Kemper asked ActivePhoto, a provider of wireless digital imaging application, and Flashpoint Technology Inc.,  to create a wireless camera system that lets property adjusters take pictures in the field and transmit them to the claims processing center. 

Kemper uses Kodak DC290 cameras loaded with ActivePhoto software and connected to FlashPoint Data Platform. The cameras are linked to Motorola StarTac data-enabled cellular phone which wirelessly sends the information to database hosted by ActivePhoto and accessible by Kemper.

The insurance company is using the system with nine property adjusters based in Sacramento, California - will expand to 40 adjusters soon. There is a strong business case especially with reduced or delays and elimination of film processing with conventional methods. 

Insurance Claims Adjustment in the Field 
Go to Eigensoft's Claims Agent application software description. 


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