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Intersect Technology

Solution Sponsored by:
Intersect Technology

265 Winn Street Suite 300 
Burlington Massachusetts  01803-2616 USA 
Phone: 1-800-288-5383 or
Fax: 781-273-3053 
Email: sales@intersecttechnology.com

Solution Description

  • With 15 years of award winning CRM programming experience, Intersect Technology has established itself as a leading developer of dynamic wireless applications for handheld computers. Intersect embraces the flexibility of today’s cutting-edge technology, and is committed to providing a quality solution for any company that requires data transfer from a remote location. Our commitment does not end once the application is developed; our continuing technical support program is dedicated to ensuring complete customer satisfaction. Using popular platforms like Palm OS and Windows CE/PocketPC, Intersect Technology can provide the means to create a streamlined, paper-free business process that allows our customers to benefit from the integration of wireless, internet, and client-sever technologies.


  • 15 years of awarding winning CRM development.
  • Professional consulting for the following development languages: C++, Java, Code Warrior for Palm OS, Scoutware, HotSync Server, ScoutSync, PowerBuilder, Oracle, SQL Server, Sybase, ASP, XML, Visual Basic, Cold Fusion, and JavaScript.
  • Custom Application Development for handheld, internet and client-server environments.
  • Development of custom connected and wireless synchronization Conduits.
  • Systems Integration.
  • Full maintenance programs, technical support and quality assurance testing.

Solution Components

The solution consists of the following components (especially for an application solution):

    1. Any Palm or WinCE based platform for Handheld/PDA devices.
    2. A custom-developed handheld application tailor-fit to any industry.
    3. A custom conduit to wirelessly synchronize data between handhelds and a central database.
    4. An award-winning enterprise CRM application (optional).
    5. A custom-developed database-driven Internet/Intranet application.

Devices Supported:

  • Palm OS or Windows CE/PocketPC compatible devices
  • Windows 95, 98, NT, 2000
  • Oracle, SQL Server, Sybase on both Windows and Unix Servers

Wireless Networks Supported:

  • Palm Net
  • OmniSky
  • Any network supported by Palm’s HotSync Server or Aether’s ScoutSync

Major Customers Using the Solution

  • NStar Utilities- Massachusetts' largest investor-owned utility. NStar is the premier supplier of electric and gas products and services to the Boston Metro area.
  • PC Connection, Inc. (NASDAQ, PCCC)- One of the nation's most innovative direct-order enterprises. PC Connection is a leading direct marketer of business computing solutions to small and medium-sized businesses, educational and government institutions, and individual consumers
  • Yankee Gas- Is the largest natural gas distributor in Connecticut. Yankee Gas serves approximately 185,000 customers in 69 cities and towns, and is a regulated subsidiary of Yankee Energy System, Inc
  • Bell & Howell Information and Learning (formerly UMI)- serves as a global leader in collecting, organizing and distributing value-added information to researchers, faculty, and students in libraries, government, universities, and schools in over 160 countries

Rule of Thumb Costs & Benefits

  • The benefits of mobile process automation include elimination of the human error inevitably introduced when data is continually re-copied by hand or dictated by phone. In addition, the paper-free solutions we develop give field representatives the ability to access real-time corporate data and provide on the spot services to their customers, resulting in accurate and efficient automated business processes.
  • Costs of paper and printing services for forms are eliminated.

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