Lamson & Sessions - an electrical manufacturer and distributor,
based in Cleveland, Ohio
Business and Technology
SAP Inventory management application (receiving, shipping and order
fulfillment) under SAP R/3 version 3.1 did not allow users to access
information using Symbol handheld devices and its Spectrum24 wireless LAN.
Only a more recent version of SAP 4.6 provides this support.
The customer hired a consulting company and developed an interim custom
solution that bypasses the middleware but using SAP's console function. Now
the factory workers can access his information from their handheld devices
in real-time fashion. This increases accuracy of data input as well as its
SAP had released SAPConsole, a
tool-kit that bar-code-enables any part of SAP's enterprise software.
This allows any SAP graphical interface to text interface. Unfortunately,
SAPConsole requires SAP version 4.6 - an expensive upgrade for Lamson &
sessions at this stage. Custom software solution cost the company
approximately $750,000 to one
The customer justified the
investment based on improved order fulfillment and fastershipping.