Case Studies

Retail Industry

Sears, one of the largest department store in USA equipped over 15,000 service representatives with Itronix ruggedized terminals for customer service application. Significant business case existed at the time of implementation - 1997-98 time frame. Later in 2000-2001, Sears has started using smaller handheld devices for in-store inventory control.

Sears representatives have presented their experience with mobile computing in several conferences.