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Case Studies

Case Studies From Vendor Web Sites

-  iMobile Data Synchronization Case Studies

  • Data synchronization software helps Maersk cut transmission costs by 95%, improved management information quality and reliability, and boosted customer service. Download full case study.
  • Cisco utilized Synchrologic's iMobile Suite for synchronizing contact management data between PDA devices and eSales database. Download full case study.

Cingular (formerly Bell South Wireless Data) - Interactive messaging, corporate e-mail applications, telemetry, wireless broker application. For more info on Cingular's Wireless Data Business Solutions (no case studies), click here.

CDPD Forum - For mobile case studies based on CDPD, click on Wireless Data Forum

CDPD Forum pages describe the following customer cases :

  • Maryland National Capital Park - law enforcement

  • Princeton Medical Center

  • Klock Kart Retail

  • Mesa Energy Systems - field force automation

  • The Toro Company - lawn care equipment company

  • Dine 1-1 serving take-out for 450 every day

AIDC Case Studies

  • Go to AIDC Case Study pages

  • Frontline Solutions (AIDC Event Organization Company) Case Studies

  • Symbol Case study pages - Do a keyword search there to get a complete list

IBM Case Studies - For mobile case studies from IBM, click here.  The following customer profiles are described:

  • Delta Air Lines -Customer service improves with wireless technology.

  • Penn State - Penn State IT students use DB2 Everyplace database on Palm Pilot and DB2 Universal Edition on the backend server to create virtual store.

  • Singapore Ministry of Home Affairs - Public Safety Application - Mobile Data Terminals (MDT) equipped with wireless modems, Mobitex mobile data network and two IBM RS/6000 as communication gateways coupled with eNetwork Wireless middleware.

  • Time Warner - Field service person dispatch application - Very good business justification numbers cited - 12 technicians completed 2721 more service calls in three months, late arrival fee avoided and more. Utilizes IBM ThinkPad notebooks and AS/400 backend server. 

  • Singapore's Fraser Security - Mobile Stock Trading - Motorola phones with SIM card access backend application database (IBM DB2 Universal database, and Lotus Domino web server) 

  • Netherlands National Police - MobiPol Public Safety application allows police officers access to six databases (Uses IBM's eNetwork wireless gateway, Mobitex network)

  • Arizona Public Utility Service - Wireless field service dispatch solution for public utility workers using IBM eNetwork Wireless Gateway and IBM eNetwork Emulator Express

  • KUSA 9News, Denver - KUSA reporters with vehicle-mounted and laptop computers can directly access the newsroom's servers to research, compose and edit their stories - all in real-time. MobileLogic, a value added reseller of AT&T Wireless, uses the company's CDPD (Cellular Digital Packet Data) wireless IP network to link KUSA's six mobile teams to the newsroom.

  • WebSphere-based OLTP System (PDF) - Streamlines System Architecture and Improves Customer Service at Cable & Wireless.

  • Johnson & Johnson Ethicon Limited (PDF) - Rolls Mobile Service Into the Operating Room. 

  • MobiComp Sales Force Automation (PDF) - Spreads pervasive computing with DB2 Everyplace.

  • JB Hunt - Trucking Company  (PDF) - Using IBM CICS and Direct Talk/2, company boosts productivity for its drivers.

  • Kaifeng securities - Kaifeng Securities launches mobile stock trading with WAPHead!

  • Handelsbanken - Swedish Bank enters mobile phone e-business era. 

  • Banesto - Spain's Banesto provides mobile banking.

  • Allgemeines Rechenzentrum (ARZ) - Wireless Banking using java technology for new service offerings.

  • Palm, Inc. -  There are  a number of case studies listed on Palm Inc. web site for Palm-based applications. Go to MobileInfo's Handheld case study page and to Palm Inc. web site for more.

    Related Resources:
    > Universities Offering Related Education
    Web Seminars
    > Magazines
    > Wireless Banking


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