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RECENT NEWS FLASH 2000-14 (May 2000)

(Updated on May 8,  2000)

PRODUCTS, SERVICES AND APPLICATIONS

TeamShare and Aether Software Partner to Offer Mobile Solution

TeamShare, Inc. and Aether Software will provide a Web-based, workflow management solution for enabling quick mobile access via Palm devices to assignments being routed and tracked by TeamShare's flagship software, tTrack, and its customer support solution, tSupport. This solution will make it possible for technicians, sales people and project managers to retrieve real-time updates on their assignments.

Technicians and managers can synchronize their Palm devices with the tTrack or tSupport server by using Aether Software's ScoutSync™ via cradle or modem. All assignments being routed or tracked will then appear in the "To Do" lists on their Palms. They can check off assignments as being complete, and add notes to their assignments. Each time they reconnect to the server, their assignments' status will appear in their lists completely updated.

tTrack Offers

  • Faster deployment:  Access to all system capabilities through ordinary Web browsers by pointing to the tTrack URL.
  • Lower ownership costs: Easy installation, configuration and upgrading processes as no coding is required.
  • Global accessibility: A one central data repository that provides up-to-date information. 
  • The configurable tTrack workflow engine: Automatic routing through any combination of states and transitions in an organization on a per-project basis and allows changes to be made to the system without  taking the entire system down.

tSupport Offers

  • Accessibility:   Distributed work teams the capabilities to maintain clear communication and accountability across multiple locations and multiple projects via Web based architecture.
  • Flexibility: Quick and easy modification of tSupport workflow to design and implement changes immediately. 
  • Predictability: Map tSupport for customer support processes by defining process states and transitions.
  • Ease of administration: Group and user profile settings as well as security and control. Privileges can be applied to provide versatility and rapid implementation.
  • Management reports via the Web: Reports captured in real-time, which is accessible from a Web-browser.

For more information, go to  http://www.hoovershbn.hoovers.com/bin/story?StoryId=CoqE7qbKbytaYotK&FQ=c%25AETH%20&Title=Headlines%20for%3A%20AETH%0A

Mobileinfo Advisory and Comment:

A good workgroup application on Palm. 

 

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.

All trademarks used in this summary are the property of their respective owners.


Do you want to see more news?  Go to the News Home Page

 

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