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Orchid Systems
Field Sales Management Solution

Solution Sponsored by: Orchid Systems Inc.
103 Old Colony Road
Wellesley, Massachusetts
02481 USA
Tel: 781.431.7466 Fax: 781.431.7013


Solution Description
Field Sales Management (FSM) extends your business systems to the point of contact. FSM by Orchid provides order pricing for customer authorization along with remote order entry and acknowledgements. Even returns and credits are handled, complete with instant credit using a wireless fax or portable printer. FSM is fully integrated with your existing accounting, inventory and order management systems.


  • Inquiry
  • Pricing
  • Returns
  • Invoicing
  • Credits

Solution Components
The solution consists of the following components:

    1. Orchid Field Sales Management
    2. Integration with existing back office systems
    3. End user device and network services from a network provider

Devices Supported
Various wireless Internet appliances such as smartphones from Motorola and Nokia, palmtops with  browsers (Palm, CE, Symbian, etc.) and two-way pagers from Motorola and RIM.

Wireless Networks Supported
Various wireless carriers including AT&T Wireless, Sprint, Verizon, etc.

Major Customers Using the Solution
Industrial distributors such as RMP Parts providing mobile commerce (business to business) tools for their drivers. Drivers record both deliveries and returns, printing credits and noting material storage locations.

Rule-of-Thumb Costs & Benefits
Benefits: Increased revenues and improved customer service
Costs: Less than $300 monthly per field employee

Vendor Product Page URL

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